Question 1

Where is Melsiefera Studio located?

Accepted Answer

Melsiefera Studio is was founded in Amsterdam and is currently located in Haarlem, Netherlands. All products for sale on this site are designed in my tiny little studio by me!

I ship from this location as well.

Question 2

What does Melsiefera mean?

Accepted Answer

Melsiefera is a wordplay of the official Latin name of the European Honey bee, called Apis Mellifera, and the Lemon Balm plant, which is named Melissa officinalis. My name's origins come from both of these scientific names.

Plants have always been a great source of inspiration to me, and I think, now more than ever, we need to embrace the planet and its flora and fauna. Bees are incredibly important to the environment, pollinating plants, making honey and contributing to the local ecosystem. And let's be honest, they're also really, really cute!

So, to pay homage to the powerful lemon balm and the beautiful honey bee, I named my creative business Melsiefera Studio after them.

Question 3

Do you make everything yourself?

Accepted Answer

Everything available in this store is designed by me. If possible, I make them in my own studio, but some products require a third party/supplier. I am, however, very selective about the product quality and how sustainable my suppliers are. If you want to know more, please go to the sustainability section or the sustainability page.

Question 4

What payment methods are available?

Accepted Answer

I accept iDEAL, Bancontact, Giropay, Apple Pay, PayPal, Credit Card, and many more.

Select your preferred payment method during checkout!

Question 5

How can I contact you?

Accepted Answer

You can use the chat function, fill in the online contact form, or e-mail me at support@melsieferastudio.com.(support@melsieferastudio.com)

Question 6

I have a complaint. Where do I go?

Accepted Answer

I'm sorry to hear you're not satisfied! Contact me through the chat, online form or e-mail me so we can try to resolve it.

Frequently asked questions